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PRIVACY POLICY

Privacy and Information Policy

At System Solution, we are committed to providing our customers with a secure and private shopping experience.

What Information Does System Solution Collect?

In order to conduct business with you, System Solution may need to collect and retain personal information, such as:

  • For establishing an account:

    • Name and address(es)

    • Contact telephone number(s) and email address(es)

  • For personal identification:

    • Photo ID, such as a NZ Driver’s license, passport (NZ or foreign), or NZ 18+ card (foreign driver’s licenses cannot be verified and are therefore not accepted).

In addition, we use website tracking to analyze interactions with our site to improve the shopping experience. This tracking does not include personal information.

Why Does System Solution Collect Personal Information?

The information is used to complete transactions with you, whether online or in person. Photo identification may be required when picking up goods to confirm the identity of the individual collecting the product. In some cases, a copy of the identification may be taken for security purposes.

Who Can Access Your Information?

Access to your personal data is restricted to System Solution employees who require it to perform their duties. Information is shared only when necessary to complete transactions or for the specific purposes outlined in our terms and conditions.

We may share aggregated shopping data that does not identify individual customers or their habits.

Can You Refuse to Provide Information?

You have the right to refuse to provide personal information; however, this may prevent System Solution from completing transactions or providing services that require verification or identification for security reasons.

Storage of Personal Information

We understand that the confidentiality of your personal information is important. System Solution has implemented robust technical and system security measures to protect your data. However, we recommend keeping your login credentials private to prevent unauthorized access.

Using Social Media Features

You may choose to create or log into your account using third-party services, such as Facebook or Google. By using these features, System Solution may receive certain public profile information from the third-party service, including:

  • Profile picture, gender, birthday, email address, phone number, profile ID, and name.

You can manage the information shared by third-party services by adjusting your privacy settings with the relevant provider. We encourage you to review their privacy policies regularly.

Viewing, Changing, or Deleting Your Personal Information

You can view, change, or delete your personal information through the My Account section on our website. For information shared through social media logins, you will need to update your settings with the third-party provider.

For any other changes or to request a copy of the personal information we hold, contact us at:

Marketing and Advertising

You may opt-in to receive marketing emails during the account creation process or via the My Account section. If you no longer wish to receive marketing emails, click the "unsubscribe" link in any marketing email.

We may share your information with third-party platforms to show you relevant offers when visiting other websites. Occasionally, we may use your email and mobile number for advertising campaigns via Google and Facebook.

Credit Card Security

System Solution does not store or process credit card details directly. All transactions are handled securely through authorized payment processors.

Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location. 

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